We are currently updating our website & some customers may experience intermittent issues when ordering. If you are experiencing any problems please call our office on 0437 774 480 & we will promptly take your order over the phone.
Our NEW website will be launched in the coming days
If you have questions or concerns regarding this statement, you should first contact us at 0437 774 480 or for more information about the National Privacy Act, please visit http://www.oaic.gov.au/.
In order to use the Health & Happiness website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected & stored, particularly in regard to sales, support & accounts, including Email.
Any information collected by Health & Happiness is collected via correspondence from you or your company. This may be via the telephone, Email, mail or directly through our website. By supplying this information to us, you consent to us storing such personal information through our website on databases.
We may collect the following categories of information on our website & use them for the purposes explained below.
We use this data to:
Any details collected from Health & Happiness customers are required in order to provide you with our products &/or services, & a high level of customer service.
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
All other data collected from you may be stored through our website on databases that may be physically located overseas.
We follow generally-accepted industry st&ards to protect the personal information submitted to us, both during transmission & once we receive it.
If your personally-identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by logging into your account & select the relevant sub-sections in “My Account”.
We recognize how important your online privacy is to you, so we offer the following options for controlling the targeted ads you receive & how we use your data:
If you purchase a product or service from us, we may request certain personally-identifiable information from you. You may be required to provide contact information (such as name, Email, & postal address) & financial information (such as credit card number, expiration date). We use this information for billing purposes & to fulfil your orders. If we have trouble processing an order, we will use this information to contact you.
We accept bank deposit, paypal & credit card payments through the eWay payment gateway as described below.
Full payment must be made within 3 days to complete the checkout process. Outstanding orders will be cancelled within the system if payment is not fully received within that time frame. In the case of a credit card payment, a cancellation fee of 5% will apply for cancellations if a full or partial payment has already been made.
Health & Happiness uses personally-identifiable information for essential communications, such as Emails, accounts information, & critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by selecting the unsubscribe link in any correspondence sent.
Health & Happiness may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally-identifiable information for any other purpose.
Health & Happiness does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally-identifiable information as required by law & when we believe that disclosure is necessary to protect our rights &/or comply with a judicial proceeding, court order, or legal process served on our Website.
Health & Happiness uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe & secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
For more information about eWAY & online credit card payments, please visit www.eWAY.com.au.